FAQs

How do you Create Your Paintings?

Can you Frame the Paintings I have Chosen?

How can I Order a Paintings of a Size Different (or Color Different) from the one you offer?

How will my Paintings be Shipped?

What will be the Cost of Delivery of my Paintings?

How Long will it Take to Create my Paintings?

What Kind of a Guarantee do you Offer?

How to Order my Favorite Paintings which is Not Included in your Catalog?

How should I Maintain the Paintings I have Purchased from you?

Do you Offer any other Services?

What is the Measuring Instructions for Murals?

How to Install the Wall Murals?

How do I Order and Pay for a Selected Paintings?

What is the Order Process?


How do you Create Your Paintings?

Hand-painted Oil Paintings

We are driven by the ambition to create only paintings of museum quality. We are a small team of painters who have been academically trained according to European standards. We are recreating not only the exact details of the original painting, but also the style and technique of every master. Our Hand-Painted Paintings Reproductions are in a size exactly in proportion to the originals.

The MATERIALS we use:

  • Artist grade linen canvas.
  • High quality oil paints containing only pure pigment and oil. Please refer to the descriptions of each product.
  • The brushes and the mediums in strict conformity with the technological process of the old masters.

PAINTING PROCESS:

  • Step 1 - Sketching the composition of the oil paintings.
  • Step 2 - Applying the initial coat of paint.
  • Step 3 - Paintings the shapes, forms and objects.
  • Step 4 - Adding more texture and colors.
  • Step 5 - Paint the fine details and refine the color palette.

    Hand-Painted Wall Murals

    The paintings materials and process are same as above. Ahead of the paintings process, we make the designs through a collaborative brainstorming session, and share the visual ideas and images that might inspire the artwork.

      Giclée Art Prints on Canvas

      We make use of the newest printing systems in order to make sure that the works of art printed by us are of the highest quality. Our printers use 12 color systems by which printing has been raised to new levels of quality, reliability, and durability. The extremely small size of the drops and the widest available color range help us to obtain extremely realistic colors and fine details. The composition of the ink is fully safe and environmentally friendly, and the durability of the prints without any changes occurring to the color is over a 100 years.


      Can you Frame the Paintings I have Chosen?

      Regularly we don't supply stretcher/frame, by default. We focus on canvas sheet only. Please get it stretched in local after you receive the canvas. It will turn much better looking than it is rolled up. And here are some options for mounting.

      • You may take the paintings to a local framing store for stretching. Please search in your local map, and you will find there are some frame shops nearby. We suggest you call them for assistance.(Best recommended)
      • You may stapper the canvas on a plastic foam.(Only if it is a small print art)
      • You may search and buy "canvas frame kit" online store.(This is only good for the canvas less than 120cm)
      • You may use wallpaper paste and seal it to the wall. (Exactly same as the installations of the wall murals)
      • Please contact us if you need stretcher/frame from us.

      How can I Order a Paintings of a Size Different (or Color Different) from the one you offer?

      Hand-painted Oil Paintings

      We offer our Hand-Painted Paintings Reproductions in the size exactly in proportion to the original. If you want your paintings to be of a size/color unlike the size/color being offered by us, you can contact us and describe your request.

      Giclée Art Prints on Canvas

      It is always OK to custom a smaller size or refine the colors of some areas(for example, changing other colors to black/white). For any size bigger than that the website shows, please contact us to check the avaibility.

      Hand-Painted Wall Murals

      100% Customized as per request.


      How will my Paintings be Shipped?

      Hand-painted Oil Paintings and Giclée Art Prints on Canvas

      To ship our paintings, we use the services of generally accepted and globally reputable courier companies. We offer online tracing of the shipments. You will be sent a tracing number to your e-mail as soon as your paintings has been sent. And we keep you advised of the updated tracking information by email.

      All unframed art reproductions are shipped rolled up and placed into secured package.

      Hand-Painted Wall Murals

      We can paint on canvas or directly on wall. For the murals paintings on canvas, we ship them in a wood case via FEDEX. We offer online tracing of the shipments. You will be sent a tracing number to your e-mail as soon as your paintings has been sent. And we offer assistance in customs clearance.


      What will be the Cost of Delivery of my Paintings?

      Hand-painted Oil Paintings and Giclée Art Prints on Canvas

      Our shipping fees depend on the weight of the shipment and the destination to which it must be sent. You can check the cost of the delivery after adding the selected paintings to the shopping cart where you will be able to see the Estimate Shipping and Tax Cost.

      Hand-Painted Wall Murals

      This will be charged as per the contract. For the murals paintings on canvas, the shipment cost depends on the weight and the destination also.


      How Long will it Take to Create my Paintings?

      Hand-painted Oil Paintings

      Hand-Painted Paintings Reproductions need time in order to achieve the necessary precision and high quality. They also need enough time to completely dry before the shipping. We need approximately 7-15 days from the moment the order is received until the time the paintings is prepared to be shipped. The time length varies from paintings to painting, and depends mostly on the complexity, and to a lesser extent on the size. Please refer to the description on product page.

      Hand-Painted Wall Murals

      20+ working days depends on paintings complexity and size.

      Giclée Art Prints on Canvas

      If you have ordered an unframed print, it will be printed out and prepared for shipping within 1-3 working days.


      What Kind of a Guarantee do you Offer?

      If for any reason you are not pleased with your order, then you can return it within 30 days from the date you received it so that we could either correct certain details or refund you.

      As our products are hand-made specially for you (they are neither mass produced, nor kept in stock), therefore, you need to bear in mind that it is mandatory for you to have a well substantiated reason for returning the canvas.

      We kindly ask you to contact us first by e-mail so that we would be able to clarify the problem. The shipping costs are not refundable.


      How to Order my Favorite Paintings which is Not Included in your Catalog?

      If you have a favorite paintings which you are unable to find on our site, please contact us. A good idea is to mention the name of the artist and of the paintings. But if you don't know any of these details, then you can simply describe the paintings.


      How should I Maintain the Paintings I have Purchased from you?

      Hand-painted Oil Paintings and Giclée Art Prints on Canvas

      Once you have received your unframed paintings, it should be stretched on a stretcher-bar and framed with external frame as this is the normal condition of a painting. You can order a frame in your local frame studio.

      Hand-Painted Wall Murals

      For small mural paintings, you can frame it as above or seal it with wallpaper paste . For big mural paintings, you have to use wallpaper paste and seal it to the wall.

      Maintaining the paintings is extremely easy. You only need to follow several simple rules:

      • Do not use any cleaning substances, but just a soft and dry cloth.
      • Do not hang the paintings on a place exposed to direct sunlight more than 3-4 hours a day.
      • Do not worry if a little water happens to fall on the front side of the painting. Just take up the water with a dry cloth.

      Do you Offer any other Services?

      We can make your hand-painted paintings reproductions look old and cracked like the original kept in the museum. The antique effect imparts to a paintings the charm of authenticity and a noble appearance. The process of making a paintings look old is in complete harmony with the oil paintings art technology.

      If you want your paintings to look old and cracked, you have to contact us with your request. We will answer you if it is possible for the particular artwork. This option is not suitable for every single paintings in our catalogue as the antique effect is appropriate only for paintings with a smooth surface, and not for paintings with an uneven or raised surface and thick brush-strokes as is the case with the impressionists for example.

        We also paint wall murals.


        What is the Measuring Instructions for Murals?

        Once you have decided on the wall you want to enhance with a mural, you will need to decide what portion of the wall you want covered. Keep in mind that a full wall mural is going to offer you the greatest impact and is ultimately the best value for your money. This is one instance where size truly does matter. A partial wall mural will add color, texture, interest and, if you wish, provide a theme to your space. However a full wall mural will provide extraordinary drama and help you transform a room from ho-hum to incredibly chic.

        Once you have decided on the perfect size, measure the wall several times to ensure accuracy.

        Measuring Tips (Full Wall)

        Width—measure the horizontal distance from corner to corner.

        Height—we recommend that you measure the vertical height at each corner as walls are never perfectly square. If different, select the greater of the two height measurements.


        How to Install the Wall Murals?

        Installing Our Murals Is Easy!

        With the help of a friend and a couple hours on your hands, you can easily and quickly install a mural!

        Basic Installation Tips For Canvas Murals

        With Paste:

        Read the Full Installation Instructions for your material (found below).

        Prepare Your Wall

        • Be sure to start with a smooth, clean surface.
        • Remove hooks, light fixtures, and plates; fill cracks and holes with spackling compound and sand until smooth.

        Mural Installation

        • We recommend that two people install the mural together.
        • Lay out your mural panels before installing to ensure panel order.
        • Do not pre-trim your mural.
        • Make a guideline on the wall.
        • Apply paste to each mural panel.
        • Press panels up against the wall.
        • Trim overage and remove excess paste.
        • Optional: Double cut your seams for a clean look.

        How do I Order and Pay for a Selected Paintings?

        Hand-painted Oil Paintings and Giclée Art Prints on Canvas

        Ordering is very easy. After you have selected your paintings art, you simply click on the "Add to Cart" button which is situated close to the painting. Once the art order has been added to the shopping cart, follow the steps on the screen.

        We accept payments with paypal, credit-cards through paypal.

        All credit-cards payments are protected by our online processor through a protected server with SSL encryption. All payments are made in real time. This means that we never view your details. When you make a payment, we receive only the information we need to implement and ship your art order.

        Hand-Painted Wall Murals

        Payment through HSBC Bank or Payoneer or World First.


        What is the Order Process?

        The complete Order Process is as followings.

        • Step 1 - Order and Payment.
        • Step 2 - Paintings Production Process.
        • Step 3 - After the paintings process is completed, we will email the customer paintings photos and videos for approval.
        • Step 4 - We ship the paintings after it is approved by the customer and completely dry.
        • Step 5 - The customer does stretching, framing / installing in local, after receiving the art paintings.